SUMMARY OF DUTIES

This mission is seeking to fill Program Case Analyst position vacancies in the Migration program that may arise following this selection process. These positions provide program, coordination and administrative services in support of the delivery of Canada’s Immigration and Refugee programs, under the general direction of an officer.

Working in a dynamic and fast-paced environment, under general supervision, program analysts are tasked with a variety of duties, including but not limited to: 

• Assessing applications in accordance with legislation, regulations, and departmental instructions 
• Analyzing applications and supporting documentation to identify anomalous, inconsistent or questionable information, determine the need for additional documentation and applicant interviews, and provide recommendations to officers. 
• Conducting research, including fact-finding interviews, to obtain and verify information related to case processing, quality assurance and program integrity. 
• Using electronic systems to verify requirements, document information, conduct research, complete verifications, and communicate with contacts and stakeholders. 
• Contributing to reporting and liaison, program integrity, and Visa Application Centre (VAC) governance activities. Supporting outreach activities related to Canada’s permanent or temporary residence programs.  Participating in training and development of colleagues. 
• Analyzing data information and data from multiple sources to identify trends, support responses to complex migration-related issues, and contribute the work of the Migration Section.
• Supervision of staff. 

To succeed in this role, you must be highly organized, possess strong problem-solving skills, and be able to manage competing priorities while meeting tight deadlines. You must also possess strong written and verbal communication skills in English, and the ability to work effectively both independently and as part of a collaborative team.

AREA OF SELECTION

This selection process is open to all applicants, who are residing and legally authorized to work in Tanzania, including Embassy employees, Canada-based staff spouses and their dependent children of at least 16 years of age, who meet all the essential qualifications and whose applications are received by the closing date.  

Please note that the High Commission of Canada in Tanzania, in Dar es Salaam does not sponsor work authorizations directly or indirectly.

The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or other factor. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

ESSENTIAL QUALIFICATIONS

All essential qualifications will be assessed. Methods of assessments and screening of candidates may include but are not limited to: verification of credentials, resume and letters of presentation; interviews, exams and practical tests; presentations or other types of assessments. 

Education

This position requires:

• A Bachelor's Degree or undergraduate diploma from a legally recognized university.

   

Note: Candidates will be required to provide proof of their education

Language

The Following languages and proficiency levels are required for this job. Candidates will be formally assessed or requested to provide proof of certification on these levels. 

Experience

In order to perform the duties relevant to this job, the following experience is required.

• A minimum of two (2) years of cumulative experience in a professional, French or English-speaking office environment requiring a high degree of comfort and familiarity using the internet and standard work processing software (Microsoft Office Suite), such as analyzing complex problems or issues and making recommendations.
• Minimum of one (1) year recent* experience doing research using a variety of sources to gather information in a professional capacity.
• Minimum of one (1) year recent* experience composing correspondence, reports, briefings or presentations in a professional capacity.

*Recent experience is defined as within the last five (5) years.

Competencies

All competencies will be assessed. All competencies must be met prior to appointment. 

*For more information on competencies: Competency Dictionary

ASSET QUALIFICATIONS

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications.

• Experience performing data analysis or reporting related to risk and fraud detection
• Experience in building interactive dashboards from large datasets using Excel and/or PowerBI or similar
• Experience in web or software development tools, preferably VBA, SQL and/or Python
• Graduation with a bachelor's degree or higher in: Computer Science, Information Science, Information Technology and/or Information Systems, Software Engineering, Computer Engineering or a related field
• Experience working in a diplomatic mission or international organization.
• A minimum of 1 continuous year of demonstrated experience working in a job role involving knowledge of immigration-related legislation, regulations, policies, guidelines, and procedures.
• Experience working with Global Case Management System (GCMS) in a Canadian visa office
• An intermediate level of proficiency, or higher, in French

OPERATIONAL REQUIREMENTS

Operational requirements will be assessed on a 'meet/does not meet' basis and can be used to determine right fit of a candidate for the position.

• Hours of Work: Normal hours of work of work for this position are in accordance with Locally-Engaged Staff regulations of 37.5 hours per week, Monday to Thursday 07:30-16:00 and Friday 07:30-13:00. hours per week.
• Overtime: Willingness to work overtime on short notice.
• Travel: This position may require limited occasional travel domestically and-or internationally.
• Physical ability: Ability to sustain prolonged periods of sitting and eye focus.
• Location: The High Commission of Canada to Tanzania is the normal location of work and candidates must report to the office as required.

   

CONDITIONS OF EMPLOYMENT

Conditions of employment must be met or complied with before being appointed to a particular position. They are to be maintained throughout the employment period.

• Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.
• Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada. 

HOW TO APPLY

Follow the below instructions to ensure your application can be considered:

• You must submit your application using the 'Apply online' function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
• Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Only include information relevant to the vacancy as requested in the above job poster.
• You must clearly demonstrate in answering the screening questions how you meet the qualifications of the vacancy. You must provide concrete and detailed examples that clearly explain where, when, and how you gained the qualification in each question box. Global Affairs Canada cannot make any assumptions about your studies nor experience. No additional information will be sought beyond what you submit in your online application.
• Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may (or may not) be used as a secondary source to validate the answers to the screening questions.
• Applications which do not include all the requested documents or information and/or which are not received by the closing date will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to CSDPEA.Candidates-CandidatesetCandidats.PPSCEA@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.
• *If you are in a partially or fully qualified pool for a similar position with our mission, please include the process number and all relevant details in your application.

IMPORTANT NOTES

Carefully review the following:

• Please note that the High Commission of Canada to Tanzania does not sponsor work authorizations directly or indirectly.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks may be sought for candidates.
• Please note that the High Commission of Canada to Tanzania does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
• We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated (during any phase of the evaluation process, please contact us at CSDPEA.Candidates-CandidatesetCandidats.PPSCEA@international.gc.ca to request specialized accommodation (a modification made to the standard assessment conditions, allowing individuals with disabilities to demonstrate their abilities on an assessment by removing barriers related to their specific needs). All information received in relation to accommodation will be kept confidential.
• The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the High Commission of Canada to Tanzania,  which might arise following the completion of this selection process.
• For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.
• The Government of Canada has established a multiple step salary scale as well as Terms and Conditions tailored to each country’s local labor environment. The Government of Canada does not negotiate salaries. Competitive benefits in line with local practices for each country are also provided in the gross compensation package.